Protecting the goods.
WHY IT MATTERS HERE
Nigerian delivery is not gentle.
Under-packaging costs more in damage claims than packaging costs.
WHAT TO USE
Adequate outer packaging Cushioning for anything fragile Waterproofing, where rain is a risk Secure sealing
FOR FRAGILE ITEMS
Assume the parcel will be dropped.
Pack so that it survives.
WHAT TO INCLUDE
An invoice or delivery note Return instructions Your contact details
THE CONTACT DETAILS POINT
A customer with a problem and no way to reach you leaves a review instead.
THE PERSONAL TOUCH
A short handwritten note costs nothing and is remembered.
Small shops can do this. Large ones cannot.
LABELLING
Clear, complete, with a phone number.
Couriers here call. A label without a phone number produces failed deliveries.
WHAT TO AVOID
Reusing packaging that looks poor Skimping on protection for heavy or fragile items
