The daily routine.
THE SEQUENCE
Check new orders Confirm payment Pick the items Check against the order Pack Label Dispatch Update the order and send tracking
THE CHECK STEP
Checking against the order before sealing prevents most fulfilment errors.
A wrong item costs a return, a refund and a review.
Do not skip it because you are busy.
CONFIRMING PAYMENT
For manual transfers, in your own account.
Never on a screenshot.
DISPATCH TIMING
Consistent. If you dispatch daily at a set time, say so on your delivery page.
UPDATING THE ORDER
Immediately after dispatch. That triggers the customer's notification.
An order left as processing means the customer never hears it shipped.
WHAT TO RECORD
Courier, tracking number, date, against the order.
FOR HIGHER VOLUME
Batch the steps: pick everything, then pack everything, then label everything.
Faster than processing orders one at a time.
