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Handling Different Delivery Regions Print

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Shipping across places.

WHAT DIFFERS BY REGION

Whether you deliver What it costs How long it takes What you can legally ship

WHAT TO SET UP

Zones per region, with their own rates and options.

FOR REGIONS YOU DO NOT SERVE

Set no shipping method.

The customer sees that delivery is unavailable rather than placing an order you must cancel.

WHAT TO STATE ON REGIONAL VERSIONS

Delivery information relevant to that region.

A Nigerian visitor should not read about UK delivery times.

FOR INTERNATIONAL SHIPPING

Customs, duties and restrictions are the customer's problem and your reputation.

State clearly who pays duties.

WHAT GOES WRONG

A customer charged unexpected duties on delivery blames you.

WHAT TO TEST

Add an item and enter an address in each region.

Confirm the correct options and costs appear.

WHAT TO DOCUMENT

Your regional delivery information, on its own page per region.


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