Practical arrangements.
WHAT SHOPS TYPICALLY USE
A courier company Motorcycle dispatch within a city Self-collection Interstate transport services
WHAT TO ESTABLISH BEFORE LAUNCHING
Who delivers What it costs you How long it takes What happens when delivery fails
THAT LAST ONE
Failed deliveries are common. Decide who bears the cost before it happens, and state it.
SELF-COLLECTION
Worth offering if you have premises.
Cheaper for the customer and removes delivery risk.
Set it as a shipping method with zero cost.
WHAT TO TELL CUSTOMERS
Realistic timescales. Not optimistic ones.
Late delivery against a promised date produces complaints. Late against a realistic estimate does not.
TRACKING
Provide it where your courier supports it.
Customers contact you far less when they can see where their order is.
WHAT TO DOCUMENT
Your delivery areas, costs and timescales, on a dedicated page.