Knowledgebase

File Ownership and Why It Matters Print

  • filemanagementftp, file, permissions, troubleshooting, uploads, backup, restore, migration, filemanager, caching
  • 0

Who a file belongs to.

WHAT OWNERSHIP IS

Every file belongs to a user and a group.

WHY IT MATTERS

Permissions are applied relative to the owner.

A file the web server cannot write to will not be writable regardless of permission numbers if ownership is wrong.

WHEN IT GOES WRONG

After uploading files as a different user After restoring a backup incorrectly After a migration After running a script as the wrong user

THE SYMPTOM

Uploads failing, updates failing, or a site unable to write cache or log files.

Frequently misdiagnosed as a permissions problem.

WHAT TO DO

On shared hosting, ownership is usually handled automatically.

If it is wrong after a manual operation, open a ticket.

WHAT NOT TO DO

Set permissions to 777 to work around an ownership problem.

That makes files world-writable to solve a problem that was not about permissions.

HOW TO CHECK

File Manager shows ownership alongside permissions.


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