What good practice looks like.
WHAT RESPONSIBLE USE MEANS
Verifying before publishing Not misleading anyone about what is generated Protecting information you were trusted with Keeping humans accountable for decisions Being honest about limitations
WHAT TO NEVER DO
Generate reviews or testimonials Publish generated statistics Present generated images as photographs Automate decisions affecting people Send confidential material to unassessed services
WHAT TO PUT IN WRITING
Approved tools What may not be sent What must be reviewed What may never be generated Who is accountable
WHAT TO TELL CUSTOMERS
Where it affects them, or where they would reasonably want to know.
WHAT TO TELL STAFF
Specifically, not generally.
WHAT TO REVIEW
Whether verification is actually happening.
It decays as familiarity grows.
THE TEST
Would you be comfortable if customers knew exactly how you use these tools?
If not, something needs changing.
