Gift purchases.
REDEEMING A GIFT
If you have received a gift code, there is a redemption option in the main navigation on the billing site.
Enter the code and it is applied to your account.
WHAT TO CHECK
That the code applies to what you want to buy Whether it expires Whether it applies to first term only
IF IT DOES NOT WORK
Check the spelling and case.
Open a ticket with the code and we will check it.
VERIFYING A CERTIFICATE
Separately, there is a certificate verification option in the navigation, for confirming the authenticity of certificates issued.
USING CREDIT
A redeemed gift may appear as account credit, applied automatically to your next invoice.
Check your account balance in the Client Area.
IF YOU WANT TO BUY A GIFT FOR SOMEONE
Open a Sales ticket and ask what is available.
WHAT NOT TO DO
Share a gift code publicly. It can be redeemed by whoever uses it first.
