The order will not go through.
COMMON CAUSES
The terms of service checkbox not ticked A required field left blank A payment gateway declining A browser blocking something The session expiring after a long delay
WHAT TO TRY
Tick the terms checkbox, which is required Check every field marked as required Try a different payment gateway Try a different browser Try a private browsing window Clear your browser cache
IF THE PAYMENT IS DECLINED
Check the card details Check with your bank, which may have blocked an unfamiliar transaction Try a different gateway, since availability varies Try bank transfer
IF THE CART EMPTIES
The session may have expired. Add the items again and complete promptly.
IF NOTHING WORKS
Open a ticket, or message us on WhatsApp at +234 901 219 4217.
Tell us what you want to order and we can raise an invoice for you directly.
That route works when checkout does not.
