Correcting an order.
CONTACT US QUICKLY
Open a ticket at zillionkinghost.com/billing/submitticket.php or message us on WhatsApp.
The sooner you tell us, the easier it is to correct.
IF IT IS UNPAID
Usually straightforward. The invoice can be cancelled and a correct one issued.
IF IT IS PAID AND NOT YET SET UP
Usually straightforward. Tell us what you meant to order.
IF IT IS PAID AND SET UP
Depends on the product.
Hosting plans can usually be changed, with the difference adjusted.
Domains cannot be changed once registered. A domain registration is final.
DOMAINS SPECIFICALLY
Check the spelling before ordering. A misspelled domain cannot be corrected or refunded.
That is a registry rule rather than our policy.
WHAT TO INCLUDE IN THE TICKET
Your invoice or order number What you ordered What you meant to order
OUR REFUND POLICY
zillionkinghost.com/refundpolicy.html
