Applying a discount.
WHERE TO ENTER IT
On the shopping cart page, before checkout.
There is a field for a promotional code. Enter it and apply.
WHAT TO CHECK
That the discount appears in the cart total before you complete the order.
If it does not apply, the code may have expired, may not apply to that product, or may have conditions.
COMMON CONDITIONS
Applies to first term only Applies to specific products Applies to specific billing cycles Minimum order value Single use per customer
IF IT DOES NOT WORK
Check the spelling, including case Check the conditions Open a ticket before completing the order if you believe it should apply
APPLYING A CODE AFTER ORDERING
Not usually possible once the invoice is generated.
Apply it before checkout.
IF YOU FORGOT
Open a ticket promptly with your invoice number. We may be able to help if the order is recent and unpaid.
WHERE CODES COME FROM
Promotions, our newsletter, and occasionally our social accounts.
