Protecting what you built.
WHY IT MATTERS
A compromised business account can be used to impersonate you, message your customers, and post on your behalf.
Recovery is frequently slow and sometimes impossible.
THE ESSENTIALS
A strong unique password on every account Two-factor authentication, enabled
Recovery details current: email and phone
Access limited to people who need it
THE EMAIL ACCOUNT
Your social accounts are recoverable through the registered email.
If that email is compromised, so is everything.
Secure it first, with two-factor authentication.
ACCESS FOR OTHERS
Use the platform's own feature for granting access to a business account, rather than sharing a password.
Remove access when someone leaves.
WHAT A COMPROMISE LOOKS LIKE
Posts you did not make Messages sent to customers Changed profile details Being locked out
IF IT HAPPENS
Use the platform's recovery process immediately Tell customers on your other channels Change the password on the registered email too
WHAT NOT TO DO
Share a password across accounts, or with a contractor casually.
