Thinking about what could go wrong.
THE RISKS
Stock damaged or lost A delivery that never arrives A customer claiming injury or loss from a product Data loss Fraud A key supplier failing
WHAT TO CONSIDER
Whether insurance is available and appropriate for your business type What your suppliers' liability is What your terms say about your own liability
PRACTICAL RISK REDUCTION
Backups, which cover data loss Verification before dispatch, which reduces fraud Multiple suppliers for anything critical Adequate packaging, which reduces damage claims Clear terms, which set expectations
WHAT YOUR TERMS SHOULD ADDRESS
What you are responsible for and what you are not Delivery risk Product liability, where relevant
TAKING ADVICE
Insurance and liability are matters for proper advice rather than general guidance. Speak to a broker or an adviser about what suits your business.
WHAT WE CAN HELP WITH
The technical side: backups, security, and keeping the systems running.
