Patterns to recognise.
FAKE PAYMENT CONFIRMATIONS
A screenshot of a transfer that was never made, or was reversed. Confirm funds in your own account before dispatching.
This is the most common fraud against Nigerian online sellers.
OVERPAYMENT SCAMS
A customer "accidentally" pays too much and asks for the difference back, before the original payment reverses.
Never refund an overpayment until the original has cleared and settled.
FRAUDULENT ORDERS
Large first orders, urgent dispatch requests, mismatched addresses, unreachable phone numbers.
Phone before dispatching anything of value.
SUPPLIER IMPERSONATION
A message appearing to be from a supplier with new bank details. Verify by phone using a number you already hold, never one from the message.
This costs businesses more than any other single fraud.
IMPERSONATION OF YOU
Cloned sites and fake social accounts collecting payments. Monitor, report, and tell customers your genuine channels.
THE RULE FOR STAFF
No payment to new or changed bank details without telephone verification. Written down, and enforced.
