The rules of doing business with you.
WHY PUBLISH THEM
They set expectations, prevent disputes, and are expected by customers buying from an unfamiliar business.
WHAT TO COVER
What you sell and how orders are accepted Prices, and whether they include any applicable tax Payment methods and terms
Delivery: times, costs, areas covered
What happens if an item is unavailable Returns and refunds How disputes are handled Your business details
BE REALISTIC
Terms you will not enforce are worse than none. Write what you actually do.
DELIVERY IN PARTICULAR
State areas covered, costs and realistic timescales. Most customer disputes in Nigerian online retail concern delivery expectations.
WHERE TO PUT THEM
Footer link, and linked at checkout where the customer confirms.
WHAT NOT TO DO
Copy another business's terms. They describe that business, not yours.
GETTING ADVICE
For anything significant, take proper advice. This is general guidance rather than legal advice.
Visit zillionkinghost.com for further information.
