Knowledgebase

FTP accounts let you or a developer transfer files without handing over your full cPanel login.

CREATING AN ACCOUNT

1. In cPanel open FTP Accounts under Files.
2. Enter a username. The full login will be [email protected]
3. Set a strong password.
4. Set the Directory carefully. This is the highest folder the account can reach. For a developer working on one site, set it to public_html/thatsite.com rather than leaving the default.
5. Set a quota or leave it unlimited.
6. Click Create FTP Account.

CONNECTION DETAILS

• Host: your domain name, or the server hostname from your welcome email
• Username: the full [email protected]
• Port: 21 for FTP, 22 for SFTP where SSH is enabled
• Protocol: use FTP over TLS (explicit) where offered

Click "Configure FTP Client" beside the account in cPanel for the exact values.

MANAGING ACCOUNTS

Delete FTP accounts for anyone who no longer works on the site. Old developer logins are a common route into hosting accounts. Change the password rather than sharing the main cPanel login.