Knowledgebase

Handling Departing Employees and Data Print

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When someone leaves with information.

WHAT TYPICALLY OCCURS

Files copied before departure Data forwarded to personal accounts Customer lists taken Access retained after leaving

WHAT TO ESTABLISH

What they had access to What they accessed in the period before leaving Whether anything was copied or transferred

WHAT TO EXAMINE

Unusual volumes of access or download Transfers to personal accounts or external services Connection of storage devices Printing volumes Email to personal addresses

WHY THE PERIOD BEFORE

Activity changes in the weeks before a planned departure.

WHAT TO ESTABLISH IN ADVANCE

Logging that would show this.

WHY

It cannot be reconstructed afterwards.

WHAT TO DO ON RESIGNATION IN SENSITIVE ROLES

Consider reviewing activity, proportionately and per your policies.

WHAT TO ESTABLISH

That any review is authorised and proportionate.

WHAT TO PRESERVE

Their device and account, before reassignment.

WHY

Reassigning a device destroys the evidence.

WHAT TO ESTABLISH

That devices of departing staff in sensitive roles are preserved for a period.

WHAT TO DO ABOUT ACCOUNTS

Disable rather than delete, initially.

WHY

Deletion removes the contents.

WHAT TO ESTABLISH ABOUT OBLIGATIONS

What their contract requires of them.

WHAT TO ADDRESS

Return of data and devices Confirmation that copies were destroyed Reminder of continuing obligations

WHAT TO DO IF DATA WAS TAKEN

Establish what, and take advice.

WHY ADVICE

Remedies exist but they are time-sensitive.


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