Knowing When to Investigate Print

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Deciding what warrants it.

WHAT TYPICALLY PROMPTS INVESTIGATION

A suspected compromise Data apparently taken or leaked Misuse of systems by a person Suspected fraud A dispute about what someone did An incident that must be reported

WHAT TO ESTABLISH FIRST

Whether this is an operational problem or something requiring evidence.

WHY THAT DISTINCTION

It determines whether you may simply fix it.

WHAT INDICATES EVIDENCE IS NEEDED

Someone may be dismissed Someone may be reported to authorities A claim may follow A regulator must be informed Insurance is involved A dispute exists

WHAT TO DO IF ANY APPLY

Preserve before acting.

WHY

The opportunity exists once.

WHAT TO ASSESS

Seriousness Whether it is continuing What is at risk now

WHAT TO PRIORITISE WHERE HARM IS CONTINUING

Stopping the harm.

WHY

Evidence matters less than preventing further damage.

WHAT TO DO

Contain it in a way that preserves what you can.

WHAT TO ESTABLISH

Who authorises an investigation.

WHY

Investigations examine people's activity and they require authority.

WHAT TO CONSIDER

Whether the matter should go to specialists or authorities immediately.

WHAT WARRANTS THAT

Serious criminality Significant data breach Anything you lack capability to handle Anything involving senior people

WHAT TO AVOID

Beginning an investigation without deciding its scope Investigating something that should be reported


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