The document that guides behaviour.
WHAT IT SHOULD DO
Tell people what is expected in situations they actually face.
WHAT MAKES ONE USEFUL
Specific Short Written in plain language Addressing real situations Stating who to ask
WHAT MAKES ONE USELESS
Abstract statements of values Length Language nobody uses Copied from elsewhere without adaptation
WHY COPIED CODES FAIL
They address situations that do not arise and omit those that do.
WHAT TO COVER
Bribery and improper payments Gifts and hospitality, with limits Conflicts of interest and disclosure Use of company property and funds Confidentiality Fair dealing with customers and suppliers Accurate records Treatment of colleagues Health and safety How to raise a concern
WHY ACCURATE RECORDS BELONGS THERE
Falsifying records is how most other misconduct is concealed.
WHAT TO STATE CLEARLY
What is prohibited absolutely What requires approval Who approves What happens on breach
WHY CONSEQUENCES MATTER
A code without them is advisory.
WHAT TO PROVIDE
Practical examples.
WHAT TO ESTABLISH
That everyone receives it, and acknowledges it.
WHAT TO DO BEYOND ISSUING IT
Discuss it, and refer to it when decisions arise.
WHY
Documents issued once are forgotten.
WHAT TO REVIEW
It, when situations arise that it did not anticipate.
WHAT TO ADD
Guidance on those.
