Letting property to travellers.
WHAT IT INVOLVES
Listing property Managing bookings Preparing between guests Handling guests Maintaining the property
WHAT TO ESTABLISH FIRST
Whether it is permitted: by the lease, the building and any applicable rules.
WHY
Many buildings and estates prohibit it.
WHAT DRIVES BOOKINGS
Location Photographs Reviews Price Responsiveness
WHY PHOTOGRAPHS MATTER SO MUCH
They are the entire basis on which people choose.
WHAT THEY MUST BE
Accurate.
WHY
Discrepancy produces immediate poor reviews.
WHAT GUESTS JUDGE
Cleanliness Whether things work Water and power Accuracy of the listing Security Responsiveness
WHAT TO ENSURE
Water, power backup and connectivity function.
WHY
Their failure produces the worst reviews.
WHAT PREPARATION REQUIRES
Cleaning between every guest Fresh linen Restocking Checking everything works
WHAT TO ESTABLISH
Who does it, and how it is verified.
WHAT TO ESTABLISH ABOUT ACCESS
How guests enter What happens outside hours Who responds to problems
WHAT TO CALCULATE
Income after commission, cleaning, utilities and vacant nights.
WHY
The nightly rate is misleading.
WHAT TO ESTABLISH
House rules, and how they are enforced.
WHAT TO INSURE
For this use specifically.
