When an outlet is struggling.
WHY IT MATTERS TO YOU
A failing outlet damages the brand, and closure is worse than recovery.
WHAT TO ESTABLISH EARLY
Which outlets are underperforming.
HOW
Monitoring, before the franchisee reports difficulty.
WHY BEFORE
Franchisees conceal difficulty, and by disclosure it is frequently advanced.
WHAT INDICATORS TO WATCH
Revenue below expectation Fees paid late Orders reducing Standards slipping Reduced contact
WHY REDUCED CONTACT
Struggling operators withdraw.
WHAT TO DO
Contact them, and establish the situation.
WHAT TO ASSESS
Whether it is the location, the operator, the market or the model.
WHY THE MODEL BELONGS ON THAT LIST
Repeated failures in similar locations indicate a problem that is yours.
WHAT TO PROVIDE
Practical help: operational review, additional training, marketing support.
WHAT TO CONSIDER
Temporary fee relief.
WHY
Recovery is cheaper than failure and replacement.
WHAT TO ESTABLISH
What must change, and by when.
WHAT TO DO IF IT DOES NOT
Address it under the agreement.
WHAT OPTIONS EXIST BESIDES TERMINATION
Transfer to another operator Repurchase by you Assisted closure
WHY ASSISTED CLOSURE
An orderly exit is better for everyone than a failure with debts.
WHAT TO LEARN
Why it failed.
WHAT TO ADJUST
Selection criteria, site criteria or the model.
WHAT TO RECORD
Every case, honestly.
