Making sure people can work safely.
WHAT COMPETENCE MEANS
The knowledge, skill and experience to do the task safely.
WHY IT MATTERS
Most requirements refer to competent people, and asserting competence does not create it.
WHAT TRAINING SHOULD COVER
The hazards of the work The controls and why they exist How to use equipment and protection What to do when something is wrong Emergency procedures
WHEN TO TRAIN
Before the person starts the work When anything changes Periodically, as refresher
WHAT INDUCTION SHOULD COVER
Site hazards and layout Emergency arrangements Who to report to Rules that apply Where facilities are
WHY INDUCTION MATTERS
New people are disproportionately likely to be injured.
WHAT TO ESTABLISH
That nobody starts work without induction, including contractors and visitors.
WHAT TO ASSESS
Whether the training worked.
HOW
Observation, and questions.
WHY NOT ATTENDANCE ALONE
Attending training is not evidence of competence.
WHAT TO RECORD
Who was trained, on what, when, and how competence was assessed.
WHY RECORD
It is required, it is examined after incidents, and it identifies who needs refreshing.
WHAT TO ESTABLISH ABOUT SUPERVISION
That supervision matches competence.
WHY
Less experienced people need more of it.
WHAT TO DO ABOUT LANGUAGE
Deliver training in a language people actually understand.
WHY
Training nobody understood is not training.
WHAT TO REFRESH
Anything not performed often.
