Managing Alterations and Repairs Print

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Work on existing garments.

WHY IT IS WORTH DOING

Steady demand, fast turnaround, and it brings customers in.

WHAT IT REQUIRES

Skill in working within existing construction Realistic assessment of what is possible

WHAT TO ASSESS BEFORE ACCEPTING

Whether the alteration is achievable Whether the fabric will tolerate it Whether marks will remain

WHY MARKS MATTER

Letting out garments reveals original stitch lines and fading.

WHAT TO TELL THE CUSTOMER

What the result will look like, honestly.

WHY BEFORE

Afterwards, it is your fault.

WHAT TO DECLINE

Alterations that cannot produce an acceptable result.

WHY DECLINING IS BETTER

An unhappy customer costs more than the fee.

WHAT TO RECORD ON RECEIPT

The garment and its condition Existing damage or marks What was agreed The price and date

WHY CONDITION

Disputes about pre-existing damage are common.

WHAT TO ESTABLISH ABOUT VALUABLE GARMENTS

Whether you accept them, and what your liability is.

WHY

Damage to an expensive garment exceeds any fee earned.

WHAT TO ESTABLISH ABOUT CLEANING

Whether garments are cleaned before alteration.

WHY

Working on soiled garments is unpleasant and it transfers.

WHAT TO PRICE

By the operation, from standard times.

WHY

Alterations are quoted by impression and frequently lose money.

WHAT TO TRACK

Time actually taken, against what you charge.


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