Devices and consumables rather than medicines.
WHAT IT COVERS
Medical devices Consumables and disposables Diagnostic equipment Laboratory supplies Hospital furniture and equipment
WHY IT DIFFERS FROM PHARMACY
Different regulation, different customers, different economics.
WHO BUYS
Hospitals and clinics Laboratories Pharmacies Individual practitioners Institutions
WHAT THEY REQUIRE
Correct specification Reliable supply Registered products Competitive pricing Credit terms, frequently
WHY CREDIT TERMS MATTER
Institutional customers expect them, and they pay slowly.
WHAT TO ESTABLISH BEFORE SUPPLYING ON ACCOUNT
Their payment record Who authorises purchases What documentation their payment process requires
WHY THAT LAST POINT
Payment is delayed by missing paperwork more often than by unwillingness.
WHAT TO ESTABLISH ABOUT PRODUCTS
That devices are registered where registration is required That you hold the documentation
WHAT TO KEEP
Registration evidence for everything you sell.
WHAT TO ESTABLISH ABOUT STORAGE
Conditions each product requires Sterility, where applicable Expiry, which applies to many consumables
WHY STERILITY MATTERS
Compromised packaging renders sterile items unusable.
WHAT TO CHECK ON RECEIPT AND DESPATCH
Packaging integrity Expiry Correct specification
WHAT TO ESTABLISH ABOUT TENDERS
Requirements, and whether you can meet them.
WHAT INSTITUTIONAL TENDERS TYPICALLY DEMAND
Registration, tax clearance, accounts, references and delivery capacity.
