When stock must be withdrawn.
WHAT A RECALL IS
An instruction to remove a product or batch from supply.
WHO ISSUES THEM
The medicines regulator, or the manufacturer.
WHY THEY MATTER
Affected product causes harm, and failure to act is a serious finding.
WHAT TO ESTABLISH
How recall notices reach you.
WHAT SOURCES EXIST
Regulator communications and publications Supplier and manufacturer notifications Professional body communications
WHAT TO DO ON RECEIVING ONE
Identify whether you hold the product and batch Quarantine it immediately Stop supply Establish whether any was dispensed Follow the instructions given Record everything
WHY BATCH RECORDS MATTER SO MUCH
Without them, you cannot establish what you hold or what you supplied.
WHAT TO DO ABOUT DISPENSED PRODUCT
Follow the guidance, which may require contacting patients.
WHAT THAT REQUIRES
Dispensing records identifying who received which batch.
WHAT TO ESTABLISH
Whether your records can answer that question.
WHY ASK NOW
The answer determines whether you could comply.
WHAT TO RECORD FOR EACH RECALL
The notice What you held What action was taken What was returned or destroyed Confirmation to the issuer, where required
WHAT TO KEEP
The complete record.
WHY
Inspectors examine recall handling.
WHAT TO REVIEW
Whether the process worked, afterwards.
