The whole category in one page.
ESTABLISH FACILITY CATEGORY AND PREMISES REQUIREMENTS BEFORE LEASING ANYTHING
Requirements differ by category, and a building that cannot meet them cannot be used. Verify every clinical staff member's registration with their council, and track every expiry.
RECORDS ARE THE EVIDENCE IN ANY COMPLAINT, CLAIM OR INVESTIGATION
Contemporaneous, legible, attributable and unaltered. Never amend a record after the fact — add a dated correction leaving the original visible.
HAND HYGIENE IS THE SINGLE MOST EFFECTIVE INFECTION CONTROL MEASURE AND THE MOST FREQUENTLY OMITTED
Compliance falls when facilities are distant, so put them where care happens and never let supplies run out.
SEGREGATE CLINICAL WASTE AT THE POINT OF GENERATION, BECAUSE SEPARATION ATTEMPTED LATER DOES NOT HAPPEN
Sharps in rigid containers, never overfilled, and a plan for needlestick injuries decided before one occurs.
BLAME DESTROYS INCIDENT REPORTING, AND UNREPORTED INCIDENTS RECUR
Ask what allowed it, not who did it — while still distinguishing honest error from deliberate disregard.
A SIGNED FORM WITHOUT AN EXPLANATION IS NOT CONSENT
It must be obtained by someone able to answer questions, and consent to treatment is never consent to use images or information.
CALIBRATE DIAGNOSTIC EQUIPMENT AND RECORD IT, BECAUSE RESULTS ARE ONLY DEFENSIBLE IF THE EQUIPMENT WAS VERIFIED
MEASURE YOUR COLLECTION RATE, SINCE IT IS USUALLY FAR BELOW WHAT PRACTICES ASSUME, AND APPEAL REJECTED CLAIMS WITHIN THE DEADLINE
AND REMEMBER PATIENTS CANNOT JUDGE CLINICAL QUALITY — THEY JUDGE WAITING, PRIVACY AND HOW THEY WERE TREATED
