Keeping it in condition.
WHY IT MATTERS COMMERCIALLY
Well-maintained property lets faster, at better rent, to better tenants.
WHAT NEGLECT PRODUCES
Falling rent Tenant turnover Small problems becoming expensive ones Disputes
WHAT TO ESTABLISH
A maintenance schedule, not only reactive repair.
WHAT SCHEDULED MAINTENANCE COVERS
Roofs and drainage Plumbing and water storage Electrical systems Painting and finishes Generators and pumps Pest control
WHY WATER STORAGE SPECIFICALLY
Tanks require cleaning, and neglect produces health issues and complaints.
WHAT TO INSPECT
The property, periodically, with notice to tenants.
WHAT TO RECORD
Condition, and what was done.
WHAT TO ESTABLISH ABOUT REPORTED PROBLEMS
How tenants report them How quickly you respond Who does the work
WHY RESPONSE TIME MATTERS
It is the main determinant of tenant satisfaction.
WHAT TO PRIORITISE
Anything affecting safety, water or security.
WHAT TO MAINTAIN
A list of reliable tradespeople.
WHY
Finding someone during an emergency produces poor work at poor prices.
WHAT TO AGREE WITH THEM
Rates, response times and standards.
WHAT TO BUDGET
A proportion of rent for maintenance.
WHY A PROPORTION
Maintenance is continuous, and unbudgeted repairs are deferred.
WHAT DEFERRED MAINTENANCE COSTS
More, always.
