Knowledgebase

Researching a New Market or Location Print

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Expanding somewhere unfamiliar.

WHAT TO ESTABLISH

Whether the problem exists there in the same form Who already serves it

What differs: regulation, payment, expectations, language

What it costs to reach customers there Whether your existing advantages transfer

WHY THE LAST ONE MATTERS

Reputation, relationships and local knowledge rarely travel.

WHAT COMMONLY DIFFERS BETWEEN REGIONS

Price sensitivity Preferred payment methods Communication channels Trust requirements Regulation Delivery logistics

WHAT TO DO FIRST

Speak to people in that market.

WHAT TO AVOID

Assuming similarity because the language is shared Extrapolating from your home market Relying on published data alone

WHAT TO TEST CHEAPLY

Serving a few customers there before committing.

WHAT THAT REVEALS

The practical obstacles nobody mentions.

WHAT TO ESTABLISH ABOUT COMPETITION

Who is established, and how entrenched.

WHAT TO ESTABLISH ABOUT REGULATION

Whether you may operate at all, and what registration is required.

WHY BEFORE ANYTHING ELSE

It can make the opportunity impossible.

WHAT TO BUDGET FOR

Learning the market, which takes longer than expected.

WHAT TO DECIDE

What evidence would justify committing properly.

WHAT TO AVOID

Committing substantially on optimism.


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