Handling Delays Print

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When the plan stops matching reality.

WHAT TO DO FIRST

Establish the actual position.

WHAT THAT MEANS

What is genuinely complete, and what remains.

WHAT TO DO SECOND

Establish the cause.

WHAT CAUSES ARE COMMON

Underestimation Scope that grew People unavailable Dependencies late Problems nobody raised

WHY THE CAUSE MATTERS

Each requires a different response.

WHAT OPTIONS EXIST

Extend the deadline Reduce scope Add resources Accept lower quality

WHAT ADDING RESOURCES DOES

Helps less than expected, and sometimes makes things worse.

WHY

New people require time from those already working.

WHEN IT HELPS

Early, on work that divides cleanly.

WHEN IT DOES NOT

Late, on work requiring context.

WHAT REDUCING SCOPE ACHIEVES

The most reliable recovery, usually.

WHAT TO PROTECT

Whatever delivers the core objective.

WHAT TO DEFER

Everything else.

WHAT TO NEVER SILENTLY REDUCE

Quality.

WHY

It is discovered later, and it costs more.

WHAT TO COMMUNICATE

The new position, the cause, the options and your recommendation.

WHEN

As soon as you know, not at the deadline.

WHAT TO PROVIDE

A revised date you are confident in.

WHY CONFIDENT

A second missed date destroys credibility.


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