Knowledgebase

A Checklist Before Sending Anything Important Print

  • 0

Final checks.

PURPOSE

Do I know what I want the reader to do Is that stated clearly, near the beginning

READER

Have I included the context they need Have I removed what they do not Is the vocabulary theirs

STRUCTURE

Is the point first Would the headings alone convey the argument Is anything buried that should not be

LENGTH

Can I remove a fifth of the words Is anything here only to demonstrate effort

TONE

How would this sound if I received it Would I be comfortable with it forwarded Am I sending this while annoyed

ACCURACY

Names Figures Dates Links and attachments Recipients

REQUEST

Is it unmistakable Is the deadline stated Is it clear who acts

FOR ANYTHING SENSITIVE

Has someone else read it Should this be a conversation instead

BEFORE PRESSING SEND

Read the first line and the last line.

WHY THOSE

They carry most of the meaning.

WHAT TO DO IF ANY ANSWER IS NO

Fix it, or wait.

WHAT THIS TAKES

A minute, against hours of clarification.


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