Assistance and its limits.
WHAT THEY DO WELL
Drafting a first version Restructuring something you wrote Shortening Adjusting tone Suggesting alternatives
WHAT THEY DO BADLY
Knowing facts about your situation Judgement about what to include Anything requiring your actual position
WHY THAT MATTERS
Confident wrong content is worse than a blank page.
WHAT TO ALWAYS DO
Read and revise everything before sending.
WHAT TO CHECK
Facts Figures Names Anything asserted about your organisation
WHAT TO NEVER SEND UNREVIEWED
Anything to customers Anything about money or commitments Anything sensitive
WHAT TO BE CAREFUL WITH
Sending confidential information to external services.
WHAT TO ESTABLISH
What your organisation permits.
WHAT THE OUTPUT TYPICALLY NEEDS
Shortening Removal of generic phrasing Your actual voice
WHY GENERIC PHRASING MATTERS
Readers increasingly recognise it, and it reads as effort not taken.
WHAT IT IS GENUINELY USEFUL FOR
Getting past a blank page Second-language support Making something shorter
WHAT TO RESIST
Sending the first output Using it to write things you should think about yourself
WHY THAT SECOND POINT
Writing is how thinking gets done.