Communicating hiring decisions.
WHAT AN OFFER SHOULD CONTAIN
The role and reporting line The compensation, in full Start date Location and arrangement What happens next A deadline for response
WHY IN WRITING
Verbal offers are misremembered.
WHAT TO INCLUDE ABOUT BENEFITS
Specifics, not a reference to a document they cannot see.
WHAT TO AVOID
Pressure to respond immediately Terms that differ from what was discussed
WHY THAT SECOND POINT
It is noticed, and it starts the relationship badly.
WHAT A REJECTION SHOULD CONTAIN
A clear decision Thanks for their time Where possible, something specific
WHY SPECIFIC FEEDBACK HELPS
It is rare, and it is remembered.
WHAT TO AVOID IN REJECTIONS
Silence Delay Implying they may still be considered Generic text that is obviously automated
WHY SILENCE IS THE WORST
Candidates invested time, and it costs nothing to reply.
WHEN TO SEND
Promptly after deciding.
WHAT TO DO ABOUT SOMEONE STRONG YOU CANNOT HIRE
Say so, and ask to stay in contact.
WHY
They may be right later.
WHAT TO REMEMBER
Candidates talk, and your process is public through them.
