Getting Useful Feedback Print

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Improving deliberately.

WHY IT MATTERS

Without it, you improve slowly and blindly.

WHAT MOST FEEDBACK IS

Vague, delayed, or absent.

WHAT TO DO ABOUT IT

Ask, specifically.

WHAT VAGUE ASKING SOUNDS LIKE

Do you have any feedback for me?

WHAT SPECIFIC ASKING SOUNDS LIKE

What is one thing I could have done better on this project?

WHY SPECIFICITY WORKS

It is answerable, and it feels safe to answer.

WHO TO ASK

Your manager Colleagues you work with closely Anyone whose judgement you respect

WHEN TO ASK

Shortly after something concrete.

WHAT TO DO WITH IT

Listen without defending.

WHY WITHOUT DEFENDING

Defensiveness ends the supply.

WHAT TO SAY

Thank you, and a question to understand it better.

WHAT TO DO IF YOU DISAGREE

Consider it, then decide privately.

WHAT TO ACT ON

Anything you hear more than once.

WHAT TO TRACK

Feedback received, and what you changed.

WHY TRACK IT

Patterns emerge that single instances hide.

WHAT TO GIVE IN RETURN

Feedback to others, when asked and when useful.

HOW

Specifically, about behaviour rather than character.

WHAT THAT BUILDS

A relationship where feedback flows.


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