Avoiding Government Service Fraud Print

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Fake officials and portals.

WHAT THE COMMON SCHEMES ARE

Fake portals collecting fees and data Impersonation of officials demanding payment Agents claiming inside connections Forged certificates Notices demanding urgent payment

WHAT MAKES THEM EFFECTIVE

Urgency Authority Complexity of genuine processes

WHAT TO VERIFY ALWAYS

The address of any portal, character by character The identity of anyone claiming to be an official The account any payment goes to

WHAT LEGITIMATE PAYMENT LOOKS LIKE

A generated reference Payment through official channels An official receipt

WHAT TO NEVER DO

Pay into a personal account Pay cash without an official receipt Provide identity numbers in response to unsolicited contact

WHAT TO DO ABOUT AN UNEXPECTED DEMAND

Contact the agency through its published details.

WHY NOT THE DETAILS ON THE NOTICE

Forged notices carry forged contact details.

WHAT TO CHECK ABOUT CERTIFICATES YOU RECEIVE

That they verify against the agency's records.

WHAT TO DO IF SOMETHING DOES NOT VERIFY

Stop, and raise it.

WHAT TO BE ESPECIALLY CAREFUL WITH

Processes you have not done before Anything where an agent handles everything

WHAT TO INSIST ON

Doing at least the account creation and payment yourself.

WHY

It keeps control of the credentials and the evidence.

WHAT TO REPORT

Fraud attempts, to the agency concerned.


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