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Balancing Privacy and Legitimate Business Needs Print

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Making proportionate decisions.

WHAT THE TENSION IS

Data is useful, and holding it carries obligations and risk.

WHAT A PROPORTIONATE DECISION CONSIDERS

The benefit, specifically The intrusion, honestly Whether less data achieves the benefit What people would expect What harm is possible

WHAT TO AVOID

Deciding on the basis of what is technically permitted alone.

WHY

Lawful processing can still damage trust.

WHAT THE USEFUL TEST IS

Whether you would be comfortable explaining it to the person.

WHY THAT TEST WORKS

Most problematic processing fails it immediately.

WHAT ANOTHER TEST IS

Whether you would be comfortable reading about it publicly.

WHAT TO DO WHEN A PROPOSAL FAILS EITHER

Redesign it, rather than refusing outright.

WHAT REDESIGN USUALLY MEANS

Less data, clearer purpose, better transparency.

WHAT TO RESIST

Collecting because it might be useful later.

WHY

It is the origin of most exposure.

WHAT TO DOCUMENT

The reasoning, including what was rejected.

WHY

It demonstrates consideration, which is what accountability requires.

WHAT TO ACCEPT

That some genuinely useful things should not be done.

WHAT TO RECOGNISE

That restraint is occasionally the professional answer.


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