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Handling Requests to Stop Processing Print

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Objection and restriction.

WHAT OBJECTION MEANS

Asking you to stop processing based on legitimate interests or public task.

WHAT YOU MUST DO

Stop, unless you demonstrate compelling grounds that override their interests.

WHAT COMPELLING MEANS

More than convenience or commercial preference.

WHAT TO DO IN PRACTICE

Assess, and record the reasoning.

WHAT IS ABSOLUTE

Objection to direct marketing.

WHAT THAT MEANS

You stop, with no assessment.

WHAT RESTRICTION MEANS

Storing the data but not otherwise using it.

WHEN IT APPLIES

While accuracy is disputed While an objection is assessed Where processing is unlawful but they want it retained Where you no longer need it but they need it for claims

WHAT TO DO WHILE RESTRICTED

Store it, and do nothing else without their consent.

WHAT THAT REQUIRES TECHNICALLY

A way to mark a record as restricted, respected everywhere.

WHY THAT IS FREQUENTLY MISSING

Systems have no such concept.

WHAT TO BUILD

A flag, checked by every process.

WHAT TO TELL THEM

When restriction is lifted, before resuming.

WHAT TO RECORD

The request, the assessment, and the outcome.

WHAT TO REVIEW

Whether restricted records are actually being left alone.


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