Preventing drift.
WHAT DRIFT LOOKS LIKE
New systems nobody added to the inventory Fields added to forms New third parties engaged Retention never applied Access accumulating
WHY IT HAPPENS
Compliance is treated as a project rather than a practice.
WHAT PREVENTS IT
Embedding checks into existing processes.
WHERE TO EMBED THEM
- Procurement: a data question before engaging any supplier
- Product: a privacy question in design review
- Joining and leaving: access granted and removed
- Change management: does this affect personal data
WHY THAT IS MORE EFFECTIVE THAN AUDITS
It catches things at the moment they happen.
WHAT TO AUTOMATE
Retention Access reviews, prompted Reminders for registration and filings
WHAT TO SCHEDULE
An annual review of everything.
WHAT TO ASSIGN
Ownership of each element.
WHY
Shared ownership is none.
WHAT TO MEASURE
Whether new processing is assessed before launch Whether requests are handled within deadline Whether access reviews happen
WHAT TO REPORT
Those figures, and gaps.
WHAT TO DO AFTER ANY INCIDENT
Review what allowed it, and change the process.
WHAT TO ACCEPT
That this is ongoing work, not a completed task.
WHAT TO PROTECT
The habit of asking whether the data is needed.