Winning internal agreement.
WHAT RESISTANCE SOUNDS LIKE
It will slow us down Nobody else does this Customers do not care We have never had a problem
WHAT TO ANSWER EACH WITH
Assessment early is faster than remediation late Enforcement is increasing Business customers require it before buying Absence of a problem is not evidence of safety
WHAT ARGUMENT WORKS BEST COMMERCIALLY
That larger customers will not buy without it.
WHY
It converts compliance into revenue.
WHAT ARGUMENT WORKS BEST OPERATIONALLY
That knowing what you hold makes everything easier.
WHAT TO AVOID
Presenting compliance as prohibition Citing penalties as the only reason
WHY
It produces minimum effort and resentment.
WHAT TO OFFER INSTEAD OF NO
A way to achieve the objective with less data.
WHY
It is usually possible, and it preserves your credibility.
WHAT TO ASK OF ANY NEW PROPOSAL
What are we trying to achieve What is the minimum data needed
WHAT THAT PRODUCES
Better design, and fewer objections.
WHAT TO ESCALATE
Processing you believe is unlawful.
WHAT TO RECORD
Your advice, and the decision taken.
WHY
It is the protection for whoever holds the role.
