Answering their questions.
WHAT CUSTOMERS ASK
Where is my data stored Who can see it Do you sell it What happens if you are breached Can I get it deleted Do you use it for training models
WHY THAT LAST ONE IS INCREASINGLY COMMON
Concern about AI systems is widespread.
WHAT TO PREPARE
Clear, honest answers to each.
WHERE TO PUBLISH THEM
A page, plainly written, separate from the legal notice.
WHY SEPARATE
The notice is a legal document; this is an explanation.
WHAT TO STATE ABOUT STORAGE
Where, specifically, including the country.
WHAT TO STATE ABOUT ACCESS
Which staff, under what circumstances, and whether it is logged.
WHAT TO STATE ABOUT SELLING
Plainly, whether you do.
WHY PLAINLY
Hedged wording is read as yes.
WHAT TO STATE ABOUT BREACHES
What you would do, and how quickly.
WHAT TO STATE ABOUT DELETION
How to request it, and what happens.
WHAT TO AVOID
Claims you cannot support Certifications you do not hold Vague assurances
WHY
They are checked, and being caught is worse than saying less.
WHAT TO PROVIDE FOR BUSINESS CUSTOMERS
A document answering the standard questionnaire.
WHAT THAT SAVES
Days per deal.
