Engaging help.
WHEN TO ENGAGE ONE
A migration beyond your capability An architecture decision with long consequences A problem you cannot resolve
WHAT TO ESTABLISH BEFORE ENGAGING
What exactly they will do What it costs What you will hold afterwards Who owns the accounts
THE OWNERSHIP QUESTION
Accounts must be registered to you, with them granted access.
Not the reverse.
WHAT TO REQUIRE
Documentation of what they built Access to everything An explanation you understand
WHAT TO ASK
What happens if we want to change this later What ongoing cost does this create What could we do more simply
THAT LAST QUESTION
Worth asking. Complexity is sometimes chosen because it is interesting.
WHEN THE WORK ENDS
Remove their access Change credentials they held Verify you can administer what they built
WHAT TO AVOID
Architecture nobody in your business understands.
WHAT TO KEEP
The documentation.
