What your team actually needs.
FOR SOFTWARE SERVICES
Very little technical skill.
Administration, access management, and attention to cost.
FOR MANAGED HOSTING
Basic familiarity with the platform, and willingness to apply updates.
FOR VIRTUAL SERVERS AND INFRASTRUCTURE
Genuine system administration skill, sustained.
That is a different proposition entirely.
WHAT EVERY BUSINESS NEEDS SOMEONE TO DO
Manage accounts and access Watch the bill Keep a record of what is used Handle exports and backups Read provider notices
WHO SHOULD DO IT
One named person, with time allocated.
WHAT HAPPENS WITHOUT THAT
Sprawl, unnoticed cost, and access nobody removes.
WHAT TO AVOID
Adopting services requiring skills you do not have Assuming the provider handles what is actually yours
WHAT TO TRAIN
The person responsible, on the specific services you use.
WHAT TO DOCUMENT
How each service is configured, so it is not held in one head.
WHAT TO PLAN FOR
That person being unavailable.
