Using AI capability.
WHAT THEY PROVIDE
Text, image and analysis capability accessed as a service.
WHAT TO ESTABLISH BEFORE USING ONE
What happens to what you submit Whether it is used for training Whether business terms differ from consumer terms Where processing occurs
WHAT NEVER TO SUBMIT
Customer personal data Credentials Financial records Confidential commercial information Anything you are obliged to protect
WHY
Information submitted leaves your control.
WHAT TO TELL YOUR TEAM
Specifically what is prohibited.
A general instruction to be careful is insufficient.
WHAT TO VERIFY
Any output used for something consequential.
WHAT AFFECTS COST
Usage-based pricing that can rise sharply with adoption.
Set limits and alerts.
WHAT TO RECORD
Which tools are in use across the business.
Usually more than you expect.
WHAT TO PUT IN PLACE
A short written policy naming what is permitted.
WHERE TO READ MORE
Our cyber security material covers this.