Systems for buildings and tenancies.
WHAT PROPERTY MANAGEMENT SYSTEMS HANDLE
Units and their status Tenancies and terms Rent and charges Arrears Maintenance requests Documents
WHAT RENT MANAGEMENT MUST SUPPORT
Varying terms and frequencies Escalation clauses Service charges Deposits held
WHY ARREARS TRACKING MATTERS
It is the principal commercial risk.
WHAT TO AUTOMATE
Invoicing, reminders, and escalation.
WHAT MAINTENANCE MANAGEMENT SHOULD PROVIDE
Requests logged with a reference Assignment to contractors Tracking to completion Cost recorded against the unit
WHY REFERENCES MATTER
Tenants chase, and untracked requests are the commonest complaint.
WHAT FACILITIES SYSTEMS ADD
Planned maintenance schedules Asset registers Compliance inspections and certificates
WHY CERTIFICATES MATTER
Expired safety certification creates legal exposure.
WHAT TO AUTOMATE
Reminders before expiry.
WHAT TO RECORD ABOUT ASSETS
What it is, where, when installed, service history, warranty.
WHAT TO TRACK ABOUT UTILITIES
Consumption, and recharges to tenants.
WHAT TO CONSIDER LOCALLY
Generator running costs and their allocation Water supply arrangements Power consumption recharged fairly
