Knowledgebase

Firmware Update and Recovery Print

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Changing software in the field.

WHY IT IS DIFFICULT

Devices may be inaccessible, unattended, powered intermittently, and connected unreliably.

WHAT AN UPDATE MUST SURVIVE

Power loss partway Connection loss partway A corrupted image An image that boots but does not work

WHAT THE STANDARD PATTERN IS

Download and verify the full image before applying Write to an inactive location Switch on next boot Confirm success, or roll back automatically

WHAT CONFIRMATION MEANS

The new image proving it works, not merely starting.

WHAT TO VERIFY BEFORE APPLYING

A cryptographic signature.

WHY

Otherwise anyone able to deliver an image controls the device.

WHAT SECURE BOOT PROVIDES

The device refusing to run unsigned software.

WHAT THAT REQUIRES

Keys held in hardware, and careful key management.

WHAT TO PLAN

Key rotation, and what happens if a key is compromised.

WHAT TO NEVER SHIP

Devices with no update mechanism.

WHY

Vulnerabilities are found, and unpatchable devices remain exploitable permanently.

WHAT TO STAGE

Updates, across the fleet, watching for failures.


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