Finding answers.
WHAT THE DOCUMENTATION PROVIDES
Product overviews How-to guides Reference for every API Architecture guidance and reference implementations Quotas and limits Pricing detail
WHAT TO CHECK ALWAYS
The date, and which version or edition it describes.
WHY
Services change frequently, and older material remains available.
WHAT TO READ BEFORE BUILDING ON ANY SERVICE
Its quotas and limits Its pricing Its guarantees
WHY THAT ORDER
Limits and cost constrain design more than features do.
WHAT SUPPORT TIERS EXIST
Basic, included, covering billing and documentation Paid tiers with response commitments and technical assistance
WHAT TO ESTABLISH
What your tier actually covers, before you need it.
WHAT TO PROVIDE WHEN RAISING A CASE
Project identifier Exact error messages and timestamps What you did, and what you expected The impact
WHAT ELSE IS AVAILABLE
Community forums Issue trackers, where you can see known problems
WHY THAT LAST ONE IS USEFUL
A problem you are experiencing may already be reported.
WHAT TO CHECK BEFORE INVESTIGATING FURTHER
The service health dashboard.
