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Professional Conduct in IT Work Print

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Ethics in a privileged position.

WHAT THE POSITION INVOLVES

Access to systems, files and communications belonging to others.

WHAT THAT REQUIRES

Accessing only what the task requires Never viewing material out of curiosity Never discussing what you encounter Treating everything seen as confidential

WHY IT MATTERS SO MUCH

Trust in IT is what allows the function to work, and it is lost instantly.

WHAT TO DO IF YOU ENCOUNTER SOMETHING CONCERNING

Follow the organisation's process, rather than acting alone.

WHAT NOT TO DO

Investigate beyond your authority Share it informally Ignore something serious

WHAT TO BE CAREFUL WITH

Remote sessions, where personal material may be visible Backups and exports containing personal data Credentials belonging to others

WHAT TO NEVER DO

Ask a user for their password Use administrative access for personal purposes Retain access after leaving a role

WHAT TO DECLARE

Any conflict of interest in purchasing or supplier decisions.

WHAT TO REPORT

Your own mistakes, promptly.

WHY

Concealment converts an error into misconduct.


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