Joiners and leavers.
WHAT ONBOARDING REQUIRES
Notice, in advance A defined standard for the role Accounts created, with appropriate access A device prepared and recorded Access recorded, system by system A briefing on how to get help
WHY ADVANCE NOTICE MATTERS
Because equipment and accounts cannot be produced on the morning.
WHAT TO PROVIDE ON THE FIRST DAY
Working access to what they need immediately.
WHY
A first day spent unable to work is a poor start and generates support contacts.
WHAT OFFBOARDING REQUIRES
Notice, ideally before the departure Every access disabled, the same day Shared credentials they knew, changed Equipment recovered and recorded Files transferred to an owner Mail handled per policy
WHAT PEOPLE FORGET
Access to third-party services Remote access Shared accounts Physical access
WHAT TO WORK FROM
The record made when they joined.
WHY
Without it, removal is guesswork.
WHAT TO VERIFY
That removal actually took effect.
