The division of duties.
WHAT THE FACILITY PROVIDES
Power, cooling, connectivity, physical security, and the building.
WHAT A MANAGED PROVIDER ADDS
The server hardware, its operating system, and agreed maintenance.
WHAT REMAINS YOURS, ALWAYS
Your application and its code Your data Your account credentials and who has access Your own backups Your configuration
THAT FOURTH POINT
The most commonly misunderstood.
WHY
A provider's backups protect against their failures, not your deletions.
WHAT TO ESTABLISH IN WRITING
Exactly where the boundary lies What is monitored, and by whom Who responds to what, and when
WHAT TO ASK
What happens at three in the morning, and who acts.
WHAT TO ARRANGE REGARDLESS
Your own backups, held somewhere you control Your own monitoring Your own recovery plan
WHY
Those remain yours under every arrangement.
WHERE TO REACH US
zillionkinghost.com/billing/submitticket.php
