Beyond technical health.
WHY THIS MATTERS
A system can be technically healthy and commercially broken.
WHAT THAT LOOKS LIKE
Every check passing No errors And no orders since a deployment three hours ago
WHAT TO MONITOR
Orders or bookings per period Sign-ups Payments succeeding and failing Form submissions Messages sent
WHAT TO ALERT ON
A sharp fall from normal.
WHY THAT CATCHES THINGS NOTHING ELSE DOES
A broken form, a failing payment integration, or a deployment that silently disabled something produces no errors at all.
WHAT TO ESTABLISH
Normal volumes, by hour and by day.
WHY BY HOUR
Overnight volumes differ, and an alert that fires every night is disabled.
WHAT TO BE CAREFUL WITH
Alerting on small numbers, which vary naturally.
WHAT TO COMBINE IT WITH
Deployment records, so a fall can be correlated.
WHAT TO REVIEW
Daily, briefly.
WHAT THIS IS
The check that actually protects revenue.
