Knowledgebase

Essential Diagnostic Tools Print

  • networking, dns, firewall, performance, troubleshooting, guide, howto, solution
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What to use.

A CONNECTIVITY TEST

Sends a small packet and reports whether a reply arrives, and how long it took.

Tells you whether a host is reachable and the latency.

A TRACE TOOL

Shows each hop between you and a destination.

Tells you where a path stops or slows.

A DNS LOOKUP TOOL

Queries name resolution directly.

Tells you what a name actually resolves to, and lets you query a specific resolver.

A PORT TEST

Checks whether a specific port is reachable.

Distinguishes a blocked port from a failed service.

YOUR DEVICE'S NETWORK CONFIGURATION

Shows its address, mask, gateway and resolvers.

The first thing to check on a device with problems.

YOUR ROUTER'S INTERFACE

Shows connected devices, status and logs.

SERVER LOGS

For anything on your hosting, the definitive record.

WHAT TO LEARN FIRST

The connectivity test and the DNS lookup.

Between them they resolve most questions.


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