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Checklist: Before You Say Yes to a New Service Print

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Adoption questions.

WHAT WILL IT ACCESS

Data Accounts Systems

WHAT PERMISSIONS DOES IT REQUEST

Are they proportionate to its function?

WHO PROVIDES IT

Established? Maintained? Contactable?

WHERE WILL DATA BE HELD

And under what terms?

HOW DO YOU GET YOUR DATA OUT

Establish this before adopting, not when leaving.

WHAT HAPPENS IF THEY ARE BREACHED

Do they have a notification process?

WHAT HAPPENS IF YOU STOP PAYING

Is your data retained, returned, or lost?

WHO WILL ADMINISTER IT

And what happens when that person leaves?

DOES IT SUPPORT INDIVIDUAL ACCOUNTS

And a second authentication step?

WHAT DOES IT REPLACE

And will you actually remove the old thing?

WHAT TO DIARISE

An annual review of whether you still use it.

WHAT TO AVOID

Adopting faster than you can administer.


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